Talqen Terms of Service

These Terms of Service (“Terms”) govern access to and use of Talqen’s websites, Platform, Account Center, integrations, early-access programmes, and related services (together, the “Services”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

“Talqen,” “we,” “us,” and “our” refer to the operator of the Talqen platform. Talqen currently operates under the name Talqen. References to “you” or “your” mean the individual or organisation using the Services.

You may use the Services only if you can form a binding agreement and your use complies with applicable law and any relevant third-party platform requirements (including Roblox and Discord rules that apply to your activities).

Consistent with Talqen’s published Privacy Notice, Talqen is intended for users aged 13 and older. You must not create an account or use the Services if you are under 13.

When you create or manage an account, you agree to:

• provide accurate, current, and complete information;
• keep your credentials confidential and protect access to your account;
• promptly update information that becomes inaccurate; and
• accept responsibility for activity that occurs under your account, except where you have notified Talqen of unauthorised access and cooperated reasonably to secure the account.

You must not share account credentials in a way that undermines security or violates these Terms or applicable third-party rules.

Talqen is an operations platform for Roblox communities and related administrative and workflow services. Depending on your workspace configuration and access, the Services may help organisations manage staff profiles, applications, departments, ranks, permissions, operational records, audit history, and workflows connected to Discord and customer-configured Roblox experiences.

Talqen remains in active development. Features, interfaces, integrations, and availability may change as the product matures. Early-access, preview, or beta functionality may be incomplete, experimental, or limited.

Nothing in these Terms promises unreleased functionality, specific roadmaps, or uninterrupted feature parity across environments.

You must use the Services lawfully and responsibly. You must not:

• use the Services for unlawful purposes;
• engage in abuse, harassment, fraud, deception, or impersonation;
• attempt unauthorised access to accounts, systems, data, or networks;
• disrupt, interfere with, or degrade the Services, or conduct unauthorised security testing;
• introduce malware, viruses, or other harmful code;
• scrape, harvest, or automate access in a harmful, excessive, or unauthorised manner;
• misuse Roblox, Discord, or other integrations, including by violating their terms or community standards;
• infringe intellectual property, privacy, or other rights of third parties; or
• attempt to circumvent rate limits, permissions, security controls, or usage restrictions.

Talqen may investigate suspected misuse and take action consistent with these Terms and applicable law.

You retain ownership of content you submit to the Services (“User Content”), including text, records, configuration data, images, and other materials you or your workspace provide.

You grant Talqen a limited, non-exclusive, worldwide licence to host, store, process, transmit, display, and otherwise use User Content solely as needed to operate, secure, support, and improve the Services for you and your workspace, and as otherwise described in the Privacy Notice.

You represent that you have the rights and authority needed to submit User Content and to grant the licence above. You must not submit content that you do not have the right to provide.

Talqen may remove or restrict User Content that violates these Terms, the Privacy Notice, applicable law, or third-party platform requirements, or that presents a security, abuse, or operational risk.

Talqen is an independent service and is not affiliated with, endorsed by, or sponsored by Roblox Corporation or Discord Inc. Roblox®, Discord®, and related marks belong to their respective owners.

Third-party platforms maintain their own terms, policies, and enforcement practices. Your use of those platforms remains subject to their rules. Talqen does not control third-party availability, outages, policy changes, account actions, or API behaviour.

Linking a Roblox, Discord, or other external account to Talqen does not automatically grant Talqen workspace membership, roles, or permissions. Workspace access is controlled separately through Talqen workspace configuration and authorisation.

Talqen is not responsible for independent third-party outages, suspensions, rate limits, or policy actions that affect integrations or your community operations.

Workspace owners and administrators are responsible for how their workspaces are configured and used, including member invitations, roles, permissions, integrations, applications, records, and content policies.

Workspace access is separate from linking an external account. An external-account link alone does not confer workspace authority.

If you manage a workspace for an organisation or community, you represent that you have authority to do so and to accept these Terms on behalf of that organisation or community where applicable.

Organisations remain responsible for their own operational, staffing, moderation, and community decisions made using the Services.

Some Talqen features may require payment. Where paid plans or paid features are offered, applicable prices and billing terms will be presented before you purchase.

Taxes, currency conversion charges, or payment-processing fees may apply depending on your location and payment method.

Paid plans or paid features may be introduced as Talqen develops. Until purchase terms are presented for a specific product, no payment obligation arises from these Terms alone.

These Terms do not create refund rights, automatic renewal terms, cancellation windows, billing intervals, or trial programmes unless those terms are expressly stated at the time of purchase or in a separate written agreement.

Talqen’s software, branding, websites, documentation, design, and other original assets are owned by Talqen or its licensors. These Terms do not transfer ownership of Talqen intellectual property to you.

User Content remains subject to Section 5. Third-party marks, including Roblox and Discord marks, remain the property of their respective owners and are used only for descriptive or integration purposes.

You may not copy, modify, distribute, reverse engineer, or create derivative works from Talqen’s software or branding except as expressly permitted by law or written authorisation from Talqen.

Talqen may modify, suspend, or discontinue all or part of the Services, including features, integrations, environments, and interfaces.

Maintenance windows, incidents, capacity limits, and third-party disruptions may affect availability. Development, staging, early-access, and beta features may be unstable or unavailable without notice.

Talqen does not guarantee uninterrupted, error-free, or continuous availability of the Services.

Talqen may suspend or terminate access to the Services, in whole or in part, where reasonably necessary due to:

• violation of these Terms;
• security risks or suspected compromise;
• unlawful conduct;
• non-payment where paid features apply; or
• operational, legal, or regulatory necessity.

You may stop using the Services at any time. Where account or workspace deletion tools are available, use those tools according to product instructions and the Privacy Notice.

Suspension or termination does not transfer ownership of your User Content to Talqen, and these Terms do not authorise confiscation of customer data beyond the limited operational rights needed to secure, preserve, or delete data as described in the Privacy Notice and applicable law.

The Services are provided on an “as available” basis. Talqen works to operate a reliable platform, but not every defect, delay, or interruption can be prevented or corrected.

To the fullest extent permitted by law, Talqen disclaims warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, where such disclaimers are allowed.

You remain responsible for your own operational, staffing, moderation, compliance, and community decisions. Talqen is a tooling and workflow platform and does not replace your judgement or legal obligations.

Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.

To the fullest extent permitted by law, Talqen is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or reputational harm, arising out of or related to the Services or these Terms, whether based in contract, tort, or any other theory.

To the fullest extent permitted by applicable law, Talqen’s aggregate liability arising out of or related to the Services or these Terms is limited as allowed under the laws applicable to Talqen’s operating entity. No fixed monetary liability cap is stated in these Terms because Talqen’s final legal entity and governing jurisdiction have not yet been established for publication.

These limitations do not apply to liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence where such limitation is prohibited, or for fraud or fraudulent misrepresentation.

You agree to defend, indemnify, and hold harmless Talqen and its personnel from and against claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:

• your misuse of the Services;
• your unlawful conduct;
• your infringement of third-party rights;
• User Content you submit; or
• your breach of these Terms.

Talqen may participate in the defence of any claim with counsel of its choosing. This indemnity does not require you to indemnify Talqen for claims arising solely from Talqen’s wilful misconduct where such allocation would be prohibited by law.

These Terms, and any dispute arising out of or relating to them or the Services, are governed by the laws applicable to Talqen’s operating entity, without regard to conflict-of-law principles that would require application of another jurisdiction’s laws, except where mandatory consumer or local laws provide otherwise.

The venue for resolving disputes will be determined according to the laws and procedures applicable to Talqen’s operating entity, subject to any non-waivable rights you may have under applicable law.

Talqen’s final legal entity, governing jurisdiction, and dispute venue have not yet been established for publication and require formal legal review before these clauses are finalised.

Talqen may update these Terms from time to time. When Terms are updated, the effective date shown on this page will be revised.

Material changes will be indicated by updating the effective date and, where reasonably practicable, by additional notice through the Services or other appropriate channels.

Continued use of the Services after updated Terms become effective means you accept the updated Terms, except where applicable law requires a different acceptance method or gives you non-waivable rights. If you do not agree to updated Terms, you must stop using the Services.

Questions about these Terms, legal notices, and related requests should be directed to:

Talqen
Support email: support@talqen.net
Legal notices email: legal@talqen.net
Privacy email: privacy@talqen.net

You may also use the early-access contact form on the Talqen marketing website at /#early-access for product onboarding enquiries. That form is not a substitute for legal notices that require formal written delivery.

For information about how Talqen handles personal information, see Talqen’s Privacy Notice at /privacy.